Introduction
Welcome to Asppen Overseas. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Identification Information: This includes your name, contact information (such as phone number and email address), and other details relevant to your immigration services.
- Sensitive Information: This includes your passport number, visa status, and other sensitive data required for immigration processing.
- Technical Data: Information about your device and usage of our website, including IP address, browser type, and operating system.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features.
How We Use Your Information
When You visit our website (asppenoverseas.com) or send emails to us, You are communicating with us electronically. We communicate with You by email, SMS, RCS or by posting notices on the website. For contractual purposes, You consent to receive communications from us electronically and You agree that all agreements, notices, disclosures and other communications that we provide to You electronically satisfy any legal requirement that those communications be in writing. This condition does not affect Your statutory rights. You understand that once You register as an Asppen Overseas user on the (asppenoverseas.com) platform, Upon placing any order on our website, we shall be entitled to use your registered mobile number on the website to send transaction related SMS or RCS to you, irrespective of DND services being activated on your mobile. We may occasionally send promotional SMS or RCS to your registered mobile number. Customer hereby authorizes us to receive transactional SMS or RCS to his registered number, even if the number is registered for DND “Do not Disturb” service.
We use your information for the following purposes:
- To Provide Services: To process your immigration applications and provide you with the services you request.
- To Communicate: To respond to your inquiries, provide updates on your application status, and offer customer support.
- To Improve Our Services: To analyze usage patterns and improve our website and services.
- To Comply with Legal Obligations: To meet legal and regulatory requirements and protect against fraud or unauthorized use.
How We Share Your Information
We may share your information in the following circumstances:
- With Third-Party Service Providers: To facilitate our services, such as payment processing and IT support, under strict confidentiality agreements.
- With Government Agencies: As required to process your immigration applications and comply with legal requirements.
- For Legal Reasons: To comply with legal obligations or respond to lawful requests and legal processes.
- With Your Consent: For any other purpose with your explicit consent.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely dispose of it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request correction of any inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal information, subject to certain legal exceptions.
- Objection: The right to object to or restrict certain processing activities.
To exercise these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Asppen Overseas Ltd.
SCO 67, Second Floor,
Sector 38-C, Chandigarh
India